Our IM service is accessed via the button above and is completely confidential and anonymous. We only talk to one person at a time though to ensure you get the highest quality support from our volunteer. If you receive a “busy” message, we are currently speaking to another caller. However, you can choose to wait in a queue, try again later, or use one of our other services. You can also access the service whilst abroad, so you can get in touch if you are studying overseas.

This service is currently provided between the hours of 8pm and 12am on Mondays, Wednesdays and Fridays during term time.

Simply click the button above to contact one of our volunteers using the confidential online chat service, which will appear in a separate window.