Confidentiality

It is in the legitimate interests of Nightline to protect against abuses of the service to protect our volunteer safety, wellbeing, and ensure that the service remains available for genuine callers.

In order to serve this interest, where a caller acts in an abusive or threatening manner towards our volunteers, Nightline may disclose personal data of that caller to appropriate third parties. These parties include the police, other Nightlines, Nightline Association, and other organisations with responsibility for the welfare of our volunteers such as Loughborough University and Loughborough Students’ Union. This disclosure may include personal data such as name and phone number.